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Privacy

Your Privacy: Our Priority

Consumers trust banks to protect not only their financial assets but also their personal financial information. Because keeping this trust is critical to their success, Oklahoma banks place a priority on safeguarding the privacy of customer information.

Like other businesses, banks use new technologies to make their products and services more convenient than ever. Still, as they make use of these innovations, banks remain committed to keeping their policies and practices in sync with their customers' privacy expectations.

Consumers play an important role in protecting their personal and financial information.

  • Don't give your Social Security number or other personal credit information about yourself to anyone who calls you.
  • Tear up receipts, bank statements and unused credit card offers before throwing them away.
  • Keep an eye out for any missing mail.
  • Don't mail bills from your own mailbox with the flag up.
  • Review your monthly accounts regularly for any unauthorized charges.
  • Order copies of your credit report once a year to ensure accuracy.
  • Choose to do business with companies you know are reputable, particularly online.
  • Don't open e-mail from unknown sources. Use virus detection software.
  • Protect your Personal Identification Numbers or PINs (don't carry them in your wallet!) and passwords; use a combination of letters and numbers for your passwords and change them periodically.
  • Report any suspected fraud to your bank and the fraud units of the three credit reporting agencies immediately. The fraud unit numbers are: Trans Union: (800) 916-8800; Experian: (800) 301-7195; Equifax: (800) 525-6285

Other information:

  • Although many consumers appreciate the convenience and customer service of general direct mail, some have a specific preference not to receive offers of pre-approved financing or credit. To "opt out" of receiving such offers, call (888) 5 OPT OUT. This service is offered jointly by the three credit reporting agencies.

The Direct Marketing Association offers services to help reduce the number of unwanted mail and telephone solicitations. To join their mail preference service, mail your name, home address and signature to: Mail Preference Service, Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. To reduce unsolicited telephone solicitations, send your name, home address, and home telephone number and signature to: Telephone Preference Service, Direct Marketing Association, P.O. Box 9014, Farmingdale, NY 11735-9014