Tuesday, October 29, 2024

Email issues plague OBA; does your bank use Proofpoint?

The OBA is currently experiencing issues with email to banks – and any other businesses – that use Proofpoint to identify spam email sources.

At some point earlier this week, Proofpoint mislabeled the OBA’s IP address as being a spam risk and is blocking email to and from any of the OBA’s email addresses. If your bank or business uses Proofpoint, we encourage you or your IT department reach out and clear our emails to your servers.

We are working as fast as possible on our end to correct the matter and we apologize for any inconvenience and appreciate your patience. In the meantime, don’t hesitate to reach us by phone at (405) 424-5252.