Inflation concerns wane somewhat among consumers in survey

The percentage of U.S. bank customers who are financially healthy has remained steady, but their overall concern regarding inflation has fallen – yet still remains high – according to a new survey by J.D. Power.

Nearly two-thirds of customers said they are struggling to keep up with the cost of goods, which was the lowest level so far this year. The drop suggests consumers are finding workarounds for higher prices, according to J.D. Power. Many banks have offered personal financial management tools to help customers cope with inflation, but only 40% said that they completely understand the data presented to them in their bank’s tool.