Keeping customers happy

No guns? CFPB reports on service members complaints FRB debit card interchange fee upheld Regulation E slips earn another bank a penalty

Where to find what you’re looking for

Mortgage Investment Services Corporation (MISC) is an independent mortgage banking company serving only community banks and their customers in Oklahoma, Kansas, Missouri, Colorado and Arkansas. MISC is an approved Fannie Mae seller/servicer and provides processing, underwriting, closing and funding services for over 200 community banks. We offer conventional, FHA, VA and rural housing loans to fit all your customers’ needs. …

Lessons from the Chase ‘Madoff penalties’ FDIC tech assistance video series Bureau is looking for mortgage ‘pain points’ Revised consumer booklets Still handling paper items? Cross-Collateralization Garnishments — When all funds are protected Record retention — Part 1

With 1,250 BOLI clients, NFP, an Aon company provides customized solutions for designing and financing benefit programs to recruit, retain, and reward key officers and directors. We provide our clients with timely, accurate documentation and regulatory compliance support. Our team includes individuals with significant BOLI and benefits administration expertise, regulatory experience as well as one of the industry’s most recognized …

Resolutions for your bank to consider

Travelers Insurance Companies offer a wide range of insurance products through Travelers SelectOne for community banks. Our products include: financial institution bonds, D&O, property & casualty, errors & omissions, etc. CONTACT INFORMATION: Contact: Mark Horton 940 Westport Plaza, Suite 270 St Louis, MO 63146 Phone: (314) 579-8342 Email: mchorton@travelers.com Website: www.travelers.com

Dodd-Frank readiness Integrated mortgage disclosures finalized FinCEN definitions changes CFPB regulatory agenda Exemption thresholds creep upward

Q & A on the Dodd-Frank rules Fair lending and qualified mortgages